Terms & Conditions
Welcome to Carrefourkuwait.com, this website (the “”Website””) is provided by GO GROCERY Kuwait W.L.L as a service to our customers. Please note that your use of Go-grocery.co service constitutes your unconditional agreement to follow and be bound by these terms and conditions (the “”Terms and Conditions””). You hereby confirm that you have read, understood and accepted all contents.
We reserve the right at our absolute discretion to change the Terms and Conditions from time to time with or without notice to you. Any such changes will take effect when posted on the Website and it is your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your comprehension and acceptance to be bound by the latest Terms and Conditions. If you do not agree to (or cannot comply with) any of the Terms and Conditions, you must not use this Website. This Website may contain links to other sites operated by parties other than go-grocery.co, and we are not responsible for the privacy practices or the content of such websites. You hereby confirm that you are aware of the risks and threats connected with electronic data transmission. All the Information (as defined below) provided must be accurate. Providing any inaccurate Information constitutes a breach of these Terms and Conditions.
Please note that there may be certain orders that we may reject or cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized; the order information is verified for accuracy. Some situations that may result in your order being cancelled due to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our relevant department.
We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
You are prohibited from violating the security of the Website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the exposure of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, flooding, spamming, mail bombing or crashing; (d) sending unsolicited email, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. Go-grocery.co will investigate such violations and prosecute users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Go-grocery.co on this Website.
The Website can be used only by persons who can form legally binding contracts under applicable law. Persons who are incompetent to contract are not eligible to use the Website. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users/members. Go-grocery.co reserves the right to terminate your registration and refuse to provide you with access to the Website if Go-grocery.co discovers that you are under the age of 18 years. You are legally and financially responsible for all uses of this Website under your username and password whether or not actually or expressly authorized by you.
The Website cannot be accessed to persons whose registration has been suspended or terminated by Go-grocery.co for any reason whatsoever. Those who choose to access this Website from outside Kuwait are responsible for compliance with local laws if and to the extent local laws are applicable.
Offers’ terms and conditions on go-grocery Online:
1- These offers are for a limited time according to what’s been announced then
2- Delivery time might take 10 working days starting on the promotion day
3- A limit of two orders for each customer during promotion period
4- Limited quantity on each item
5- Items in these offers are available while supplies last
6- Please note that some items might not be available and you’ll be charged according to items delivered
7- These offers are exclusively online
you understand that by using this Website or any services provided on the Website, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, Go-grocery.co and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable to you.
Errors may occur in the process of providing product and pricing information by go-grocery.co. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Go-grocery.co shall have the right, at its sole discretion, to contact you for instructions. In our effort to maintain the fact of being the lowest price provider in Kuwait. Prices and availability are subject to change without any prior notice. Further, description / performance of products stated against each are based on the catalogue and technical literature printed by the manufacturers/agent. Therefore, the write-up provided against each product is not that of ours and subject to change without prior notice.
Quantity Limits and Dealer Sales
Go-grocery.co reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household.
When you visit the Website or send emails to go-grocery.co, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
As a customer, you agree and confirm on the following:
- In the event of a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by Go-grocery.co for redelivery shall be claimed from you.
- You will provide correct information requested from your side. Go-grocery.co reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true, Go-grocery.co has the right, in its sole discretion to reject the registration and ban you from using the services of go-grocery.co. That you are transacting through this Website at your sole risk.
Display of Products
The colors of our products that appear on the Website will be displayed as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Copyright and Trademark
Unless otherwise noted, all contents of the Website are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by GO GROCERY HYPERMARKETS W.L.L WLL/ GO GROCERY HYPERMARKETS RETAIL W.L.L. or one of its affiliates or by third parties who have licensed their materials to Go-grocery.co and are protected by the applicable laws.
go-grocery.co, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Go-grocery.co or any third party’s intellectual property rights. All rights, including copyright, in this Website are owned by or licensed to go-grocery.co. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of go-grocery.co. You may not modify, distribute or re-post anything on this Website for any purpose.
Go-grocery.co names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of GO GROCERY HYPERMARKETS W.L.L WLL/ GO GROCERY HYPERMARKETS RETAIL W.L.L. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner whatsoever.
You agree to defend, indemnify and hold harmless Go-grocery.co and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Website or any breach by you of these Terms and Conditions and/or the applicable laws.
Limitation of Liability
GO GROCERY HYPERMARKETS Kuwait W.L.L or any of its affiliates, employees, directors, agents or suppliers shall not be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the Website, including without limitation damages for loss of profit, accuracy of results, loss of data, work stoppage, or computer failure. Without prejudice to the generality of the section above, the total liability of Go-grocery.co to you for all liabilities arising out of these Terms and Conditions is it in tort or contract is limited to the value of the product ordered by you. Go-grocery.co make no representations or warranties about the accuracy, reliability, completeness, correctness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, Go-grocery.co assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.
Amendment of the Terms and Conditions
Go-grocery.co may at any time modify the Terms and Conditions of the Website without any prior notification to you. You can access the latest version of the Terms and Conditions at any given time on Go-grocery.co. In the event the modified Terms and Conditions are not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms and Conditions of this Website.
These Terms and Conditions is effective unless and until terminated by either you or Go-grocery.co. You may terminate these Terms and Conditions at any time, provided that you discontinue any further use of this Website. Go-grocery.co may terminate these Terms and Conditions at any time and may do so immediately without notice, and accordingly deny you access to the Website, Such termination will be without any liability to Go-grocery.co. Upon any termination of these Terms and Conditions by either you or Go-grocery.co, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under these Terms and Conditions or otherwise. Go-grocery.co right to any feedback shall survive any termination of these Terms and Conditions. Any such termination of these Terms and Conditions shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under these Terms and Conditions.
If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in effect. Unless otherwise specified herein, these Terms and Conditions constitutes the entire agreement between you and Go-grocery.co with respect to the Go-grocery.co sites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Go-grocery.co with respect to the Go-grocery.co sites/services. Go-grocery.co ‘s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
Governing Law and Jurisdiction
The Terms and Conditions shall be construed in accordance with the local laws and regulations of Kuwait. The Courts at Kuwait shall have exclusive jurisdiction in any proceedings arising out of the Terms and Conditions.